Frequently Asked Questions
We’ve assembled some of the most common questions we get, along with brief answers. We aren’t afraid to talk to you even if it might not result in a business relationship, just contact us and we’ll arrange a chat. We’re always curious about people’s business; it’s why we excel at what we do.
What is it that you really do?
We help companies with their Enterprise Technology and Operations. That means all the software and strategy behind running the company’s day-to-day financials, logistics, operations and more.
How much do you charge for your services?
That depends, really, not a cop-out, we promise. Because each company is unique and each engagement requires different resources, we ask a lot of questions before we even offer a proposal for services.
How do you bill clients?
We engage almost exclusively on a Time and Material basis. Every company, client and team member is unique; priorities shift and strategies migrate. We’ve found that holding too closely to a project plan, one that may have been scoped by someone with nothing to do with the outcome, can vastly underestimate a project’s needs and goals. We’re much more interested in delivering iterative results over time. Again and again, companies that iterate often and well accelerate much faster.
I don’t have time to go into details, I just want it done.
We won’t work with you then. Sorry. It’s harsh, but true. Clients who have alternative priorities and don’t have time to flesh out their needs over time aren’t organizations we work with.