Terms of Use & Privacy Policy

Terms of Use

TrueNorthern Solutions Group, LLC. is providing this website as an information service to you. Use of this website and access to the material it contains is subject to the following terms and conditions, as well as all applicable laws. Your access to and browsing of the website constitutes your full acceptance of these terms and conditions. If you do not agree to abide by these terms and conditions, do not use this website.

All material on this site is information of a general nature and does not address the circumstances of any particular individual or entity. Nothing on this site constitutes professional or financial advice, nor does any information on this site constitute a comprehensive or complete statement of the matters discussed or the law relating thereto. No action should be taken, or omitted to be taken, in reliance upon information on this site. Advice from a suitably qualified professional should always be sought in relation to any particular matter or circumstance. Nothing on this site constitutes or forms part of any offer of services or products, nor should it or any part of it form the basis of, or be relied upon in connection with, any contract or commitment whatsoever.

Privacy Policy

What information do we collect?

We collect information from you when you subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used to personalize your experience, to improve our website, to improve customer service, to process transactions, and to send periodic emails. The email address you provide may be used to send information and updates pertaining to your order, in addition to occasional company news, updates and related product or service information. If at any time you would like to unsubscribe from future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access it. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only by those authorized with special access rights, who are required to keep the information confidential. After a transaction, your private information will not be stored on our third-party servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and to compile aggregate data about site traffic and interaction, so we can offer better experiences and tools in the future. We may contract with third-party service providers to help us understand our visitors; these providers are not permitted to use the information collected except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third-party links

At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Compliance

Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act, and we will not distribute your personal information to outside parties without your consent. We are also in compliance with COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our online privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

Contacting us

If there are any questions regarding this privacy policy, you may contact us through our contact page.